How to enable spam filters

Flying Pixel offers effective spam filtering on the server so that unwanted mail never even reaches the mail client.

To enable this, log into your Control Panel, and locate the 'Junk Mail Filters' option in the 'Email Configuration' section. Junk mail filters use advanced technology to filter out junk mail before you receive it. Your control panel allows four different levels of spam filtering, based on how certain the mail filter is that messages are junk email.

A whitelist function is provided to always allow email from a certain email address, and a blacklist function to likewise always block email from a given sender.

Spam filtering is not always perfect - there can be false-positives and false-negatives, so do keep an eye on your spam mailbox for mail that's been incorrectly filtered, and do watch out for phishing emails that slip through the filter - if it doesn't look genuine, contact the supposed sender directly through another means. Don't just reply to the email, as this verifies to the sender of the spam email that your email address is working and their messages are getting through.

Thursday, 09 October 2014


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