01284 728 251

For .uk domains

Start at http://contract.1and1.co.uk

1. Log in using your account number and password
2. Choose the contract which contains the domains
3. Select whether you want to ‘Cancel Entire Contract’ or ‘Cancel Selected Domains’
4. Choose the “Execute On” for the domain
5. Change the cancellation option to “Change Provider”
6. Click “Continue”
7. Enter our IPS tag: EXTEND (nb. upper case)
8. Click “Finish”

For non .uk domains

Start at http://contract.1and1.co.uk

1. Log in using your account number and password
2. Choose the contract which contains the domains
3. Select whether you want to ‘Cancel Entire Contract’ or ‘Cancel Selected Domains’
4. Choose the “Execute On” for the domain
5. Change the cancellation option to “Change Provider”
6. Click “Continue”
7. Go to the ‘admin.1and1’ control panel (not the ‘contract.1and1’ control panel) and unlock your domain
8. Click ‘domains’, then select your domain and click ‘info’
9. You will then see the Auth Code (which will be called the ‘EPP’ code if your domain is less than six months old). Make a note of this code
10. OpenSRS/TuCows (our domain registrar) will then email you with further instructions on using your Auth Code to transfer your domain to Flying Pixel, so please check your mail